Shipping

Yes, we only ship within the EU, excluding Russia and Belarus. Shipping costs apply and will be added at checkout. We have discounts and promotions throughout the year, so keep an eye out for exclusive offers!

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

Product

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.

It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.

Customer support

Here you can get help and answers to your questions! Contact us on weekdays between 10 AM and 4 PM at the phone number +358400473488. We are here to assist you!

Send a message

You can contact us anytime via email at info@hangonpuukko.fi. We will respond to your questions as quickly as possible!